In the vast expanse of online casinos, few brands manage to stand out from the crowd with their unique approach and distinctive features. Mad is one such brand that has carved a niche for itself in the competitive world of online gaming. With its rich history, user-friendly interface, and extensive game library, Mad casino has established itself as a reliable destination for players seeking a thrilling experience.
mad casino Brand Overview
Launched in 2017, Mad casino quickly gained popularity among gamers due to its modern design, streamlined registration process, and exceptional customer support. The brand operates under the jurisdiction of Malta Gaming Authority (MGA), ensuring that all games offered are fair and transparent. With its headquarters based in Valletta, Malta, Mad casino has become a preferred choice for players from various countries worldwide.
Registration Process
Signing up at Mad casino is an effortless experience that requires minimal information. Players can choose between registering via email or through one-click registration using social media profiles (Facebook, Google+, and Twitter). The process begins with entering basic details such as name, date of birth, country, phone number, and preferred currency. Once this initial step is completed, the user is prompted to create a password and fill out more detailed information. This includes address, username, and bank account or payment method details for depositing funds.
Account Features
Upon successful registration, users gain access to a feature-rich dashboard that allows customization of settings and preferences. Players can opt-in/out of receiving newsletters, enable/disable notifications about bonuses, and choose from multiple languages available on the website (English, German, French, Italian, Spanish, Portuguese, Russian, Swedish). The account section also offers an option for setting deposit limits and self-exclusion periods.
Bonuses
Mad casino has structured its bonus system to cater to both new and existing players. The Welcome Bonus, consisting of a 100% match up to €500 on the first three deposits, is divided as follows: 50% (up to €200) for the first deposit using promo code MADW1; 25% (up to €125) for the second using promo code MADW2; and another 25% (up to €175) with promo code MADW3 on the third. Regular users are rewarded with a ‚weekly reload‘ of up to €300, activated by entering ‚MADWRL‘ during deposit. The T&Cs state that each offer has its own unique rollover requirement and expiration date.
Payments and Withdrawals
Mad casino accepts payments via several international gateways: Visa, Mastercard, Maestro, Neteller, Skrill, Paysafecard, Bank Transfer (SOFORT, Giropay), Trustly, Zimpler, Boku, Siru Mobile, and MuchBetter. All transactions are processed instantly with the exception of bank transfers, which may take up to 48 hours. Withdrawal processing times depend on the chosen payment method: e-wallets usually settle within a few minutes, while Bank Transfer withdrawals can take anywhere between a couple of days to a week.
Game Categories
Mad casino features a diverse selection of slots from popular providers such as NetEnt, Microgaming, Play’n Go, Yggdrasil Gaming, NextGen Gaming, Thunderkick Games and more. These categories include:
- Classic Slots : Representing traditional slot machines with single paylines or few.
- Video Slots : Modern games offering multiple lines (up to 100+), reels and often feature-rich gameplay.
- Jackpot Slots : Progressive jackpot slots where a player can win enormous sums by landing combinations across multiple games.
Software Providers
Mad casino partners with renowned game developers that supply their platforms with diverse, engaging titles. These include:
- NetEnt : Known for progressive jackpots like Mega Fortune and Hall of Gods.
- Microgaming : Suppliers of slots such as Immortal Romance and Thunderstruck II.
- Play’n Go : Popular games featuring original bonus rounds (e.g., Book of Dead).
- Yggdrasil Gaming : Developer behind popular titles Vikings, Holmes & The Stolen Stones.
Mobile Version
Mad casino’s mobile-optimized design enables seamless gaming across iOS and Android devices without requiring downloads or installations. Players can access the site directly through their smartphones‘ web browsers for uninterrupted gameplay on-the-go.
Security and License
MGA (Malta Gaming Authority) licenses all Mad games, ensuring fairness through regular audits by independent testing laboratories, e.g., Quinel and GLI. Advanced security measures are in place to safeguard player data using SSL encryption technology developed by GlobalSign.
Customer Support
Multiple communication channels offer support assistance:
- Live Chat : Available 24/7 on the website.
- Email Address : For written queries (support@mad.com).
- Phone Support : Direct international calling service available for emergencies or immediate issues (available Monday to Sunday, from 11:00 AM CEST).
User Experience
Navigating the Mad casino platform is intuitive and uncomplicated, with an easily accessible layout that helps players quickly locate desired games and features.
at a Glance:
- Brand overview
- Launched in 2017 under MGA license
- Headquarters located in Valletta, Malta
- International reach with support for multiple languages/currencies
- Registration process
- Smooth on-site registration using email or social media profiles (Facebook/Google+/Twitter)
- User-friendly form capturing minimal initial information
Account Features:
- Dashboard : Customizable settings and preferences section.
- Deposit limits/self-exclusion options : Players can opt-in to block their own access.
Bonuses & Rewards:
- Welcome Bonus package (100% match, up to €500) with multiple promo codes for deposits one through three
- Weekly reload offer of up to €300
Payments and Withdrawals:
- Accepted payment methods: Visa, Mastercard, Maestro, Neteller, Skrill, etc.
- Withdrawal processing times depend on chosen method
- Fees do not apply for bank transfers but may be applicable elsewhere
Game Categories & Providers:
- Classic and Video slots
- Progressive jackpot games (NetEnt)
- Partner game developers include NetEnt, Microgaming, Play’n Go.
The website’s mobile version enables easy gaming access on smartphones without the need for app installations
Security Measures in Place:
Licensed by Malta Gaming Authority under constant testing from 3rd party auditors and secured with GlobalSign’s SSL technology to protect users‘ information.
Customer Support Channels Available:
- Live chat, email address (support@mad.com), phone support (Monday to Sunday)